OTP (One Time Password) Generation and Verification Solution

A one-time password (OTP) is an automatically generated numeric or alphanumeric string of characters that authenticates the user for a single transaction or session. This is used by many online platforms to validate customer transactions and identity.

User Authentication while making transaction is the most significant factor for any business. Phonon provides one of the most secure authentication method by creating a token or random code and sends OTP via. SMS, Email and Voice Calls to the users. Once user gets the token or randomly generated code, then user can enter those details and validate himself/herself.

During OTP delivery to the user, Phonon maintains strict TRAI and NDNC compliance while sending messages and making calls to the registered phone numbers. For email delivery, Phonon uses Amazon SES Integration with SPF and DMAC / DKIM authentication to ensure that the mail is delivered to the Primary inbox of the user. OTP (One Time Password) security is maintained through a one-way hash based on the HMAC SHA algorithm.

How OTP Generation and Verification Works?

Advantages of OTP

About Phonon

Phonon provides Customer Interaction Automation and Unified Communication solutions across traditional and new digital communication channels. We automate close to over 750,000 daily customer interactions over voice, SMS, email. We are now extending this to Facebook, Chat and Twitter self-service bots too.

Phonon’s solution portfolio includes:Visual IVR, Click-to-Call™, Contact Center Automation Suite, Proactive Outbound Engagement.

Phonon.in serves sectors that have frequent customer interactions. Sectors of Travel & Aviation, Automobile, Online Service and Banking and Insurance sectors in India and the GCC region that include.

• • Five of the twelve airlines in India including three of the top five airlines of India use Phonon.in’s service.

• • Five of the top ten private sector banks in India; UAE’s largest bank, One of India’s top three Insurance companies.

• Two of India’s top three travel portals.

For more details about our products and services, please send us an email to sales@phonon.io or give us a missed call at +91 9979 746666 and we’ll call back!